Privacy Policy

Registration information

When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

• Name;
• Username;
• Email address
• Mobile number
• Gender identity;
• Date of birth;
• Sexual preference;
• Photographs;
• Location, and
• Login information for social media accounts that you connect to your Hookdate Account (this could include, for example, your Facebook and Google accounts). For more information about this, see “Linking other accounts to Hookdate” in section 7 below.

You will also be required to create a password in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time just by logging in to Hookdate (other than your location, which, if you have given Hookdate access to your location in your device settings, is automatically updated based on the location of your device) or contacting Hookdate’s Customer Support Team. It is your responsibility to ensure that your account details are kept up to date. If your phone number changes, please ensure that you update this in your account.

The information we collect helps to enhance the App and verify our Users (robots are not welcome!). Registration Information such as your sexual preference, name and username may be visible to other Users who view your profile page.

For users who are California residents, the data we may collect falls within the following categories of “personal information,” as defined by the California Consumer Privacy Act (CCPA):

• A. Identifiers, such as name and location;
• B. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
• C. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;
• D. Commercial information, such as transaction information and purchase history;
• E. Biometric information, such as faceprint;
• F. Internet or network activity information, such as browsing history and interactions with our Sites and App;
• G. Geolocation data, such as mobile device location;
• H. Audio, electronic, visual and similar information, such as photos and videos;
• I. Professional or employment-related information, such as work history and prior employer;
• J. Non-public education information; and
• K. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

Purchases Information

If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.

Hookdate uses automated decisions to prevent fraudulent payment transactions being processed as part of its anti-fraud procedures. In order to do this, our systems check payment transactions for behaviour that indicates breaches of our Terms and Conditions of Use. If a transaction meets certain criteria that demonstrate that the Terms and Conditions of Use are likely to have been breached and the transaction is likely to be fraudulent, the relevant transaction may automatically be blocked. Where a transaction is blocked, the user will be notified that their transaction cannot be processed and affected Users can contact Hookdate to contest the decision.

Device Information

We may collect information about your device when you use the App including the unique device identifier, device model, and operating system, for a number of purposes, as set out here. In addition, if you permit us to do so, the App may access your device’s address book solely in order to add someone to your contacts.

Links

We may keep track of how you interact with links available on Hookdate, including third party services by redirecting clicks or through other means. We may share aggregate click statistics such as how many times a particular link was clicked on.